{"id":1819,"date":"2022-07-21T10:10:19","date_gmt":"2022-07-21T10:10:19","guid":{"rendered":"https:\/\/trackmefast.com\/blog\/?p=1819"},"modified":"2025-10-15T12:44:07","modified_gmt":"2025-10-15T12:44:07","slug":"evolution-of-serpost-courier-company-in-latam","status":"publish","type":"post","link":"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/","title":{"rendered":"The Long-Awaited Evolution: How Serpost is Becoming One\u00a0of the Top Courier Companies in LATAM"},"content":{"rendered":"\n

Over the past decade the state-owned postal services in LATAM countries have been continuously upgrading and digitizing their services to meet their customers\u2019 changing needs. This is the story of Serpost. <\/em><\/p>\n\n\n\n\n\n\n\n

When it comes to parcel delivery services, this niche in most countries of Latin America has been historically dominated by state-owned businesses, from Correios<\/a> in Brazil to Correos de Chile<\/a> and Correo Argentino<\/a> in Chile and Argentina, correspondingly, and, certainly, Serpost in Peru. <\/p>\n\n\n\n

However, the latter company took much longer than the others to begin its inevitable evolution from the old-fashioned mail service to the next-gen shipping company, compatible with other large players on the contemporary LATAM parcel delivery market.<\/p>\n\n\n\n

How It Started<\/strong><\/h3>\n\n\n\n

In fact, it took two decades and the global pandemic to push it forward, yet even so, it seems like this long-awaited evolution of Serpost is finally happening.<\/p>\n\n\n\n

Let\u2019s begin with a few brief facts. First, Serpost was founded 27 years ago. Secondly, it currently covers most of the territory of Peru (over 89%) with its delivery services (via its 450+ offices). The trick is, however, two of these competitive advantages somehow haven\u2019t been playing in the company\u2019s favor until recently.<\/p>\n\n\n\n

In fact, the postal infrastructure, let alone its digital aspect (which requires careful log management<\/a>), hasn’t been modernized up until the late 2010s, and according to some of the latest Serpost tracking data, only 80 of 140+ Serpost offices enable collecting parcels using the so-to-speak electronic means. <\/p>\n\n\n\n

How It\u2019s Going<\/strong><\/h3>\n\n\n\n

Even though the evolution of Serpost wasn\u2019t as rapid as it should have been, over the past five years the company has successfully undergone multiple noticeable changes. <\/p>\n\n\n\n

First, the Serpost official website has been redesigned to provide its users with a more intuitive and more comprehensive experience, e.g. enabling them to \u201cfind Serpost near me\u201d, or tracking Serpost parcels faster and smoother.<\/p>\n\n\n\n

More importantly, the company itself is currently undergoing a massive digital transformation, with the 24\/7 Virtual Post Office expected to launch in the months to come, using a strategic budget of 17 Million Sol (over 4 Million USD), allocated to it in 2022. <\/p>\n\n\n\n

In this respect, Serpost has already formed an alliance with state entities, like PROMPER\u00da and SUNAT to launch solutions like Importaf\u00e1cil and Exportaf\u00e1cil, aimed explicitly at helping micro- and small-sized entrepreneurs ship their products globally (i.e. 7,500 USD max. in price, 30 kg max. in weight),<\/strong> in a more affordable and efficient way. <\/p>\n\n\n\n

In addition, the company has introduced an online system for arranging and tracking Serpost parcel delivery\/pickup via WhatsApp in several districts of Lima. Of course, this tech solution still lacks scalability and, obviously, needs a further upgrade. Still, it definitely demonstrates the managements\u2019 dedication to enhancing the operator\u2019s online segment progressively, via the \u201cSingle Window\u201d model.<\/p>\n\n\n\n

Perspectives for the Future<\/strong><\/h3>\n\n\n\n

The so-to-speak ninja Serpost approach to its business development, mostly fueled by the ongoing shift to e-commerce on the national level, is already demonstrating impressive results. <\/p>\n\n\n\n

In fact, as the Serpost tracking data demonstrates, the company successfully handled the delivery of 2,700,000+ parcels in 2021<\/a> (13% YoY growth, compared to 2020), and the further +15% YoY growth is forecasted for 2022. <\/p>\n\n\n\n

Much of this increase will be definitely due to the continuously accelerating expansion of Asian e-commerce companies<\/a>, like Shopee or AliExpress<\/a>, for example. Namely, about 60 – 70% of imported parcels come from Asia, while only 30% are being sent from the U.S.<\/p>\n\n\n\n

Nonetheless, this doesn\u2019t mean Serpost is missing its North-American business opportunities. On the contrary, the company has recently signed an alliance agreement with eBay<\/a>, which enables Peruvian e-commerce companies to export their products globally, via the eBay marketplace, at the comparatively lower cost, utilizing the Serpost postal and logistics infrastructure. <\/p>\n\n\n\n

Tip!<\/strong> Learn more about the easy-to-use Serpost tracking<\/a> capabilities, available at Track Me Fast, or track your Serpost parcel instantly, using the search field right above.<\/p>\n","protected":false},"excerpt":{"rendered":"

Over the past decade the state-owned postal services in LATAM countries have been continuously upgrading and digitizing their services to meet their customers\u2019 changing needs. This is the story of Serpost. <\/p>\n","protected":false},"author":1,"featured_media":1825,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[233],"tags":[285,287,267,277,279,245],"yoast_head":"\nEvolution of Serpost Courier Company in LATAM | Blog | Track Me Fast<\/title>\n<meta name=\"description\" content=\"Learn how Serpost is evolving to become one of the top courier company in LATAM in the comprehensive overview by Track Me Fast.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Evolution of Serpost Courier Company in LATAM | Blog | Track Me Fast\" \/>\n<meta property=\"og:description\" content=\"Learn how Serpost is evolving to become one of the top courier company in LATAM in the comprehensive overview by Track Me Fast.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog | Track Me Fast\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-21T10:10:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-15T12:44:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/trackmefast.com\/blog\/wp-content\/uploads\/2022\/07\/The-Long-Awaited-Evolution_How-Serpost-is-Becoming-One.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Trackmefast\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/trackmefast.com\/blog\/#website\",\"url\":\"https:\/\/trackmefast.com\/blog\/\",\"name\":\"Blog | Track Me Fast\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/trackmefast.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/trackmefast.com\/blog\/wp-content\/uploads\/2022\/07\/The-Long-Awaited-Evolution_How-Serpost-is-Becoming-One.jpg\",\"contentUrl\":\"https:\/\/trackmefast.com\/blog\/wp-content\/uploads\/2022\/07\/The-Long-Awaited-Evolution_How-Serpost-is-Becoming-One.jpg\",\"width\":1200,\"height\":800},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/#webpage\",\"url\":\"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/\",\"name\":\"Evolution of Serpost Courier Company in LATAM | Blog | Track Me Fast\",\"isPartOf\":{\"@id\":\"https:\/\/trackmefast.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/#primaryimage\"},\"datePublished\":\"2022-07-21T10:10:19+00:00\",\"dateModified\":\"2025-10-15T12:44:07+00:00\",\"author\":{\"@id\":\"https:\/\/trackmefast.com\/blog\/#\/schema\/person\/4ca4b6138fee2dd498eca7d5b8318272\"},\"description\":\"Learn how Serpost is evolving to become one of the top courier company in LATAM in the comprehensive overview by Track Me Fast.\",\"breadcrumb\":{\"@id\":\"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/trackmefast.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Long-Awaited Evolution: How Serpost is Becoming One\u00a0of the Top Courier Companies in LATAM\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/trackmefast.com\/blog\/#\/schema\/person\/4ca4b6138fee2dd498eca7d5b8318272\",\"name\":\"Trackmefast\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/trackmefast.com\/blog\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/38c6b7ae75e4da850bdb50981764c544?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/38c6b7ae75e4da850bdb50981764c544?s=96&d=mm&r=g\",\"caption\":\"Trackmefast\"},\"sameAs\":[\"https:\/\/trackmefast.com\/blog\"],\"url\":\"https:\/\/trackmefast.com\/blog\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Evolution of Serpost Courier Company in LATAM | Blog | Track Me Fast","description":"Learn how Serpost is evolving to become one of the top courier company in LATAM in the comprehensive overview by Track Me Fast.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/","og_locale":"en_US","og_type":"article","og_title":"Evolution of Serpost Courier Company in LATAM | Blog | Track Me Fast","og_description":"Learn how Serpost is evolving to become one of the top courier company in LATAM in the comprehensive overview by Track Me Fast.","og_url":"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/","og_site_name":"Blog | Track Me Fast","article_published_time":"2022-07-21T10:10:19+00:00","article_modified_time":"2025-10-15T12:44:07+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/trackmefast.com\/blog\/wp-content\/uploads\/2022\/07\/The-Long-Awaited-Evolution_How-Serpost-is-Becoming-One.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Written by":"Trackmefast","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/trackmefast.com\/blog\/#website","url":"https:\/\/trackmefast.com\/blog\/","name":"Blog | Track Me Fast","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/trackmefast.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"ImageObject","@id":"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/#primaryimage","inLanguage":"en-US","url":"https:\/\/trackmefast.com\/blog\/wp-content\/uploads\/2022\/07\/The-Long-Awaited-Evolution_How-Serpost-is-Becoming-One.jpg","contentUrl":"https:\/\/trackmefast.com\/blog\/wp-content\/uploads\/2022\/07\/The-Long-Awaited-Evolution_How-Serpost-is-Becoming-One.jpg","width":1200,"height":800},{"@type":"WebPage","@id":"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/#webpage","url":"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/","name":"Evolution of Serpost Courier Company in LATAM | Blog | Track Me Fast","isPartOf":{"@id":"https:\/\/trackmefast.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/#primaryimage"},"datePublished":"2022-07-21T10:10:19+00:00","dateModified":"2025-10-15T12:44:07+00:00","author":{"@id":"https:\/\/trackmefast.com\/blog\/#\/schema\/person\/4ca4b6138fee2dd498eca7d5b8318272"},"description":"Learn how Serpost is evolving to become one of the top courier company in LATAM in the comprehensive overview by Track Me Fast.","breadcrumb":{"@id":"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/trackmefast.com\/blog\/evolution-of-serpost-courier-company-in-latam\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/trackmefast.com\/blog\/"},{"@type":"ListItem","position":2,"name":"The Long-Awaited Evolution: How Serpost is Becoming One\u00a0of the Top Courier Companies in LATAM"}]},{"@type":"Person","@id":"https:\/\/trackmefast.com\/blog\/#\/schema\/person\/4ca4b6138fee2dd498eca7d5b8318272","name":"Trackmefast","image":{"@type":"ImageObject","@id":"https:\/\/trackmefast.com\/blog\/#personlogo","inLanguage":"en-US","url":"https:\/\/secure.gravatar.com\/avatar\/38c6b7ae75e4da850bdb50981764c544?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/38c6b7ae75e4da850bdb50981764c544?s=96&d=mm&r=g","caption":"Trackmefast"},"sameAs":["https:\/\/trackmefast.com\/blog"],"url":"https:\/\/trackmefast.com\/blog\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/trackmefast.com\/blog\/wp-json\/wp\/v2\/posts\/1819"}],"collection":[{"href":"https:\/\/trackmefast.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trackmefast.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trackmefast.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trackmefast.com\/blog\/wp-json\/wp\/v2\/comments?post=1819"}],"version-history":[{"count":7,"href":"https:\/\/trackmefast.com\/blog\/wp-json\/wp\/v2\/posts\/1819\/revisions"}],"predecessor-version":[{"id":2327,"href":"https:\/\/trackmefast.com\/blog\/wp-json\/wp\/v2\/posts\/1819\/revisions\/2327"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/trackmefast.com\/blog\/wp-json\/wp\/v2\/media\/1825"}],"wp:attachment":[{"href":"https:\/\/trackmefast.com\/blog\/wp-json\/wp\/v2\/media?parent=1819"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trackmefast.com\/blog\/wp-json\/wp\/v2\/categories?post=1819"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trackmefast.com\/blog\/wp-json\/wp\/v2\/tags?post=1819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}